Showing results for 
Search instead for 
Did you mean: 

How to stop the Phone from shutting down my alarm app and other apps

Star I
Model: ZE552KL
Firmware/App Version: WW_80.30.76.74_20190319
Frequency of Occurrence:
Rooted: No
App Name:
Description: Asus Zenfone 3 Zoom

Hi, I am struggleing with this phone, for some reason it kills off alot of my apps that I want to be running in the back ground all times, like widgets and now my Alarm Clock Xtreme Pro. I have lost an appointment because of this phone... What the hell is wrong on this phone? Can anybody help here plz? This happens even by just turning off my screen ( no memory cleaning or boosting is triggered by me). Thanks.

Star III
Hi mario4email We are sorry to hear that you are having this issue. Does this issue only happen to regular Clock ? Please check setting>battery>battery optimisation>check the app Does it happen every time or sometimes? Thank you:)

Star I
Hi again, I see that the Zen UI and the Asus Smartphone Manager are poorly programmed.... I had to disable the Asus Phone Manager to block it from killing my alarm app ( and other apps). So the solution for this post is to disable this Asus Phone Manager app which is useless and more of a troublesome app then a helpful app... Now I still remain with the ZenUI killing my widgets... Who programmed this ZenUI? Now I understand why the Asus Zenfone PRO M2 is using stock Android now, this ZEN UI is really bad, I guess alot of unsatified customers complained about it... Now the question is Asus going to fix this issue and com with an update for actual ZenUI , or just ignore it because they have alreay taken my 480 euros for it and continue with the most recent phones? I hope that Asus does not disappoint me and say for better preformance there will be no more updates because I am not asking for an update, I am asking for a fix from this bad programming that is on my phone... Please tell me if this can be reported to the progammers and fixed? Thank You.

Star I
Sorry, I think it is named " Power Master " instead of Phone Manager ( I have the phone in Portuguese language). So I have disabled the Power Master app on my phone.