Hata

[r_ulkar97]

Model:
RAM:
Firmware/App Version: 15.0410.1807.75_0
Location:
Frequency of Occurrence: Sürekli
Rooted: No
App Name: Zenui
Description: Ekranda boyle bir siyahlık çıkıyor ekrana dokununca kayboluyor

Last edited by r.ulkar97 on 2019/4/1 18:28

[ServiceH_ASUS]

Last edited by Selena_ASUS on 2019/4/1 14:33 Hi r.ulkar97 Good day Can you help me confirm that phone is up to date? The latest version ZE552KL is WW_15.0410.1807.75. If the black screen still appears on the screen, I hope you performed a factory reset and wiped partition cache. If your phone already rooted, it won't within the range of our after-sales service. Thank you:)

[r_ulkar97]

Telefon ilk aldığım gün ki kadar orjinal root gibi herhangi bir işlem yapılmadıfabrika ayarlarına geri döndüm ama hic birşey fark etmiyo hatta siyah alan büyüdü

[r_ulkar97]

Ekran resmini güncelledim siyah alan büyüdü

[ServiceH_ASUS]

r.ulkar97 posted on 2019/4/2 00:24 Ekran resmini güncelledim siyah alan büyüdü

Hi r.ulkar97 Thank youfor your inquiry. In order for us to help you with your situation, pleasekindly provide your information in English if possible. Thankyou