Please tell us some basic information before asking for help:
Model Name: X556UF
Firmware Version: Latest version
Rooted or not: No
Ram: 4G
APP Name: Brasil TV New
Screenshot:
![211422uigiheiuvi5vv3tg.jpg 211422uigiheiuvi5vv3tg.jpg](/t5/image/serverpage/image-id/9018i0B68C924FB6EB541/image-size/large?v=v2&px=999)
Some magnetic movies do not play the video, but the sound works. Looks like there is a problem. There is no problem with internet connection.