Please tell us some basic information before asking for help: Model Name: X556UF Firmware Version: Latest version Rooted or not: No Ram: 4G APP Name: Brasil TV New Screenshot: Some magnetic movies do not play the video, but the sound works. Looks like there is a problem. There is no problem with internet connection.
Hi Afreen Have you solved your problem? If not, can you provide me a video of your issue for further checking. Plus, which Android phone are you using? Does the issue appear right after any system/apps' download or update?