ASUS TUF F15 Wifi MediaTek MT7921 issue, it keeps disconnecting and crashing causing BSOD
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03-16-2022
12:50 AM
- last edited on
01-16-2024
01:15 AM
by
ZenBot
System: ASUS TUF F15 FX506HM_FX566HM
Battery or AC: Battery
Model: LAPTOP-1N7017UN
Frequency of occurrence: 3-5 times a day
Reset OS: Done
Screenshot or video:
========================
Detailed description: Wifi is malfunctioning, it works and suddenly goes blank for some 2-3 mins and comes back online, blank means in a state where it is unaccessible, where it is disconnected and any attempt to connect again is useless, after some 2-3 mins it comes back online and then it works fine for again some 40-60 mins and the cycle repeats. Also sometimes it keeps crashing giving BSOD when checking DUMP files it shows the issue is with the wifi Driver. I tried to get the latest wifi driver from Asus Support's official website but the issue is not solved yet. It's too much annoying when doing serious work and the laptop is just 3 months old.
Battery or AC: Battery
Model: LAPTOP-1N7017UN
Frequency of occurrence: 3-5 times a day
Reset OS: Done
Screenshot or video:
========================
Detailed description: Wifi is malfunctioning, it works and suddenly goes blank for some 2-3 mins and comes back online, blank means in a state where it is unaccessible, where it is disconnected and any attempt to connect again is useless, after some 2-3 mins it comes back online and then it works fine for again some 40-60 mins and the cycle repeats. Also sometimes it keeps crashing giving BSOD when checking DUMP files it shows the issue is with the wifi Driver. I tried to get the latest wifi driver from Asus Support's official website but the issue is not solved yet. It's too much annoying when doing serious work and the laptop is just 3 months old.
1 REPLY 1
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03-16-2022 03:52 AM
Hi there,
Please try update BIOS to latest version.
If the issue persists, it may hardware issue, then I suggest you contact service center to do further inspection.
Thank you.
Please try update BIOS to latest version.
If the issue persists, it may hardware issue, then I suggest you contact service center to do further inspection.
Thank you.
