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Knowledge Base Articles

[Zenbo Junior] Zenbo Junior Software FAQ

[Zenbo Junior] Zenbo Junior Software FAQ1. How do I check for software updates on Zenbo Junior?Swipe down from the top of Zenbo Junior’s face. Click on the gear icon to enter settings.Please select “About Tablet.”Please select “System updates.”Please...

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[Gaming NB] Intelligent Cooling

[Gaming NB] Intelligent Cooling The Intelligent Cooling inherent within ROG uses a strategic mix of hardware and features to achieve ideal cooling for each combination of components and chassis, combined with smart software that optimizes your exper...

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[Windows 11/10] Troubleshooting - USB Type-C issues

[Windows 11/10] Troubleshooting - USB Type-C issuesApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC, ASUS NUC If you experience USB Type-C (USB-C) problems, such as USB device not be recognized, Thunderbolt device functi...

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End of support for Windows 11, Windows 10, Windows 8.1, and Windows 7

End of support for Windows 11, Windows 10, Windows 8.1, and Windows 7Windows 11 End of Support Dates for Each VersionAfter the end dates, Microsoft will no longer provide security updates for these versions. This applies to the following editions:Hom...

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[Windows 11/10] Troubleshooting - System is running slowly

[Windows 11/10] Troubleshooting - System is running slowlyApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, Motherboard, Graphics card, LCD Monitor, MiniPC After using Windows for a certain time, you might start noticing the sys...

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[Windows 11/10] Troubleshooting - Bluetooth Functionality Anomaly Issue

[Windows 11/10] Troubleshooting - Bluetooth Functionality Anomaly IssueApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC, NUC If your computer encounters Bluetooth functionality issues (such as inability to connect, missi...

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[Gaming NB] ROG BOOST GPU Overclock (O.C.) Technology

[Gaming NB] ROG BOOST GPU Overclock (O.C.) TechnologyROG Boost GPU Overclock (O.C.) technology is the exclusive GPU overclocking technology made for models with Nvidia GPU.  Through Armoury Crate Turbo Mode and Manual Mode, the system is capable of b...

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[Gaming NB] HyperCool Pro Cooling System

[Gaming NB] HyperCool Pro Cooling System HyperCool Pro Cooling System is the exclusive cooling system made for ASUS Gaming notebook products, with two 12V high performance fans that deliver stronger airflow, which includes the Anti-Dust Self-Cleanin...

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[Gaming NB] Anti-Dust Self-Cleaning System

[Gaming NB] Anti-Dust Self-Cleaning SystemAnti-Dust Self-Cleaning System not only keeps the heatsinks clean, but also effectively ejects the dust and other particle to prolong the lifespan of the system.  Since the fan is never overworked, the noise ...

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[Gaming NB] Active Aerodynamic System (AAS)

[Gaming NB] Active Aerodynamic System (AAS) Active Aerodynamic System (AAS) is the exclusive patented cooling design made for ROG Gaming notebook. Models Supported: GX531, GX502, and GX701 series notebooks. For more supported models please visit the ...

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[Notebook] Lighting Bar - Introduction

[Notebook] Lighting Bar - Introduction   Alexa built-in with light bar(UX581GV)Alexa5 makes it easy to voice-control your day. Whether at home or on the go, you can ask Alexa to play music, read the news, answer questions and more. Your ZenBook Pro D...

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Troubleshooting - My mouse isn't working

Troubleshooting - My mouse isn't workingPlease follow the below steps for troubleshooting:1. Check if the dongle or USB of the mouse is plugged in properly.2. Please try to unplug the dongle or USB of the mouse, then plug it back in.3. Please try to ...

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If the BIOS configuration has enabled the SMT function, Microsoft Windows Server will not boot successfully and will be stuck at the Microsoft logo during loading operating system.

If the BIOS configuration has enabled the SMT function, Microsoft Windows Server will not boot successfully and will be stuck at the Microsoft logo during loading operating system.Windows Server 2019Step 1:The user should reboot to enter the BIOS set...

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[Adaptive QoS]Bandwidth Monitor Introduction and Setup guide

[Adaptive QoS]Bandwidth Monitor Introduction and Setup guideWhat is Bandwidth monitorBy using Bandwidth monitor, you can see the instant bandwidth usage of total download and upload. Also, you can see the instant data for each client.The dashboard be...

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Will CPU lifespan or stability be affected under high temperature?

Will CPU lifespan or stability be affected under high temperature?As long as the temperature is lower than the original standard (105 or 100 Celsius degrees) regulated by Intel, the CPU lifespan will not be affected. The CPU has its own protection sy...

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[Notebook] Pin function for battery connector

[Notebook] Pin function for battery connectorGenerally speaking, you can distinguish the pin function by color as below shown.Red: voltageBlack: grounding Other color: data function*The pin function will vary based on the needs for different models.

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