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Knowledge Base Articles

[NUC] Can't Enable Legacy Boot in NUC BIOS

[NUC] Can't Enable Legacy Boot in NUC BIOSThe Legacy Boot setting in the BIOS can be grayed out for a number of reasons. You may need to check each option below before you can enable Legacy Boot. NoteMany products no longer support/enable the Legacy ...

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[NUC] Firmware Update Instructions for eMMC Storage on NUC.

[NUC] Firmware Update Instructions for eMMC Storage on NUC.What are you seeing?Windows fails to start.Why are you seeing it?This may happen because the eMMC firmware is out of date.How to fix it.Update the eMMC firmware.

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[NUC] vPro™ and NUC Products

[NUC] vPro™ and NUC ProductsThe following NUC products support vPro™:NUC KitsNUC 14 Pro Kit (NUC14RVHv7)NUC 14 Pro Kit (NUC14RVHv5)NUC 14 Pro Mini-PC (NUC14RVKv5)NUC 13 Pro Kit (NUC13ANHv7)NUC 13 Pro Kit (NUC13ANKv7)NUC 13 Pro Kit (NUC13ANHv5)NUC 13 ...

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[NUC] Creating UEFI Secure Boot Keys for NUC Generation 8 and Later

[NUC] Creating UEFI Secure Boot Keys for NUC Generation 8 and LaterUsers are able to use their own security keys for secure boot on the NUC.Refer to the document:Signing UEFI Applications and Drivers for UEFI Secure Boot (PDF)  Size: 1.29 MB Date: Fe...

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[NUC] Troubleshooting WiFi and Bluetooth Issues on NUC Products

[NUC] Troubleshooting WiFi and Bluetooth Issues on NUC ProductsIf you see WiFi or Bluetooth related issues on your NUC, refer to the table below for troubleshooting tips and useful information.NoteWe recommend you update your BIOS version, wireless d...

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[NUC] Troubleshooting AV Receiver Issues on NUC

[NUC] Troubleshooting AV Receiver Issues on NUCIf you see issues when your NUC is connected to an AV receiver, refer to the table below for troubleshooting tips and useful information.NotesWe recommend you update your BIOS version and graphics driver...

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[NUC] Troubleshooting Flickering Displays on NUC

[NUC] Troubleshooting Flickering Displays on NUCFlickering or flashing issues are most often seen when you're connecting a display to the NUC's HDMI port. It's less commonly seen when using USB-C or DisplayPort. If you see flickering on a display con...

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[NUC] Product Code Naming Convention for NUC (Up to Gen 10)

[NUC] Product Code Naming Convention for NUC (Up to Gen 10)Find your NUC Product Code on the product's box or on the bottom of the NUC chassis.NoteFor NUC11+ refer to the article "Product Code Naming Convention for NUC for Gen 11+"     Your NUC Produ...

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[NUC] Troubleshooting Linux* Issues on NUCs

[NUC] Troubleshooting Linux* Issues on NUCsWhat are you seeing?Which Device?Which Operating System?How to fix it.During OS Installation: Linux* won't install or you can't boot to the desktop.NUC NUC8i7HxK Enter the BIOS.Select Advanced.Select Perform...

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[NUC] Out-of-date SSD Firmware Can Cause Blue Screen Errors and Boot Issues

[NUC] Out-of-date SSD Firmware Can Cause Blue Screen Errors and Boot IssuesWhat are the products affected?Solidigm™ (Formerly ) SSD 760p SeriesSolidigm™ (Formerly ) SSD Pro 7600p SeriesNUC 8 Enthusiast - NUC8i7HVKVA (ships with Solidigm™ (Formerly ) ...

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[NUC] Troubleshooting Thunderbolt™ Issues on NUC

[NUC] Troubleshooting Thunderbolt™ Issues on NUCIf you see Thunderbolt™ related issues on your NUC, refer to the table below for troubleshooting tips and useful information.What are you seeing?How to fix it.Thunderbolt™ device isn't recognized when p...

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[NUC] Lid Customization for the NUC Kits NUC8i7HNK and NUC8i7HVK

[NUC] Lid Customization for the NUC Kits NUC8i7HNK and NUC8i7HVKThe NUC Kits NUC8i7HNK and NUC8i7HVK are designed with a replaceable lid. You can install aftermarket lids that may:Provide additional functionalityDisplay a custom lid illumination patt...

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[NUC] Ctrl+I Option to Open RAID Software Does Not Appear on NUCs

[NUC] Ctrl+I Option to Open RAID Software Does Not Appear on NUCsWhat am I seeing?When RAID is enabled in the BIOS, the CTRL+I prompt doesn't appear. This prompt allows you to set up RAID.Why am I seeing it?It can be either of these reasons:Expansion...

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[NUC] SSD Speed is Too Slow on NUC

[NUC] SSD Speed is Too Slow on NUCWhat are you seeing?Poor performance and slow speeds with an M.2 SSD installed in the NUC Kit.The speed is about half of what is expected.Speed is 1500MB/s or lower, when it should be over 3000 MB/sWhy are you seeing...

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[NUC] Why is multiple display not working on my NUC Kit NUC8i7HNK?

[NUC] Why is multiple display not working on my NUC Kit NUC8i7HNK?ResolutionRadeon Graphics Driver is the primary graphics driver needed to use the NUC Kits NUC8i7HNK and NUC8i7HVK. If you do not install both the Intel HD Graphics driver and the Rade...

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