FAQ - ASUS - ZenTalk

[AIOT] What is the maximum input current for the GPIO on PE2200U

[AIOT] What is the maximum input current for the GPIO on PE2200UThe maximum current of GP7 is 2mA and the maximum current of GP0-6 is 8mA.

[AIOT] May I know if PE1000S is able to add isolated DI/DO ports

[AIOT] May I know if PE1000S is able to add isolated DI/DO portsPE1000S doesn't have an isolated DI/DO module available, it needs to be customized. Please contact with local sales.

[AIOT] Where to find the PExxxx series models User Manual & Datasheet

[AIOT] Where to find the PExxxx series models User Manual & DatasheetPlease kindly find datasheet for corresponding model from the following URL:Model nameAnswerPE1000S https://www.asus.com/networking-iot-servers/aiot-industrial-solutions/embedded-co...

[AIOT] Does PExxxx series models support Windows 11

[AIOT] Does PExxxx series models support Windows 11Please download the relevant drivers by selecting "Windows 11" from the middle drop-down menu at the following URL:Model nameAnswerPE2000Shttps://www.asus.com/networking-iot-servers/aiot-industrial-s...

[AIOT] Does PExxxx support memory module with 5600MHz speed

[AIOT] Does PExxxx support memory module with 5600MHz speedFor PE4000G, PE8000G, and PE6000G models, please upgrade the BIOS to v3.01.00 or leter.For PE5100D and PE5101D, please upgrade the BIOS to v1.55.00 or leter.Model nameAnswerPE3000GPE3000G doe...

[AIOT] Has an API control IO ports on PExxxx for Windows

[AIOT] Has an API control IO ports on PExxxx for WindowsPlease download the latest ASUSIoTSuite for corresponding model for Windows from the following URL:Model nameAnswerPE1000Shttps://www.asus.com/networking-iot-servers/aiot-industrial-solutions/em...

[AIOT] Has an API control IO ports on PEXXXX for Linux

[AIOT] Has an API control IO ports on PEXXXX for LinuxPlease download the latest ASUSIoTSuite for Linux from the following URL for corresponding models:Model nameAnswerPE1000S https://www.asus.com/networking-iot-servers/aiot-industrial-solutions/embe...

[Motherboard]How to store and load BIOS configuration files

[Motherboard]How to store and load BIOS configuration filesIf you set multiple options in BIOS and need to store or load the previous settings, you can refer to the following steps: Catalog: 1. Store BIOS configuration files to the built-in storage ...

It has come to our attention that certain ROG Ryuo IV SLC 360 ARGB coolers may exhibit decreased thermal performance in extreme environments

It has come to our attention that certain ROG Ryuo IV SLC 360 ARGB coolers may exhibit decreased thermal performance in extreme environmentsDear ROG Customer, It has been brought to our attention that, in rare circumstances, some ROG RYUO IV SLC 360 ...

[Windows 11/10] How to Enable or Disable Accessibility Tool (Narrator)

[Windows 11/10] How to Enable or Disable Accessibility Tool (Narrator)Narrator is a built-in screen-reading utility in Windows that converts on-screen text into speech, assisting users in browsing websites, reading documents, and navigating applicati...

[Unmanaged Switch] What are the four intelligent features of the ASUS QG-U1050 and QG-U1080 switches?

[Unmanaged Switch] What are the four intelligent features of the ASUS QG-U1050 and QG-U1080 switches?The ASUS QG-U1050 and QG-U1080 offer four intelligent modes, unlike traditional unmanaged switches. These modes can be activated using the piano-styl...

[Mouse] Mouse Cursor Movement Issues - Sticking or Lagging

[Mouse] Mouse Cursor Movement Issues - Sticking or LaggingPlease verify the condition of the mouse feet located on the underside of the mouse. Inspect for any accumulated debris or the presence of multiple layers of adhesive feet. If any debris or ex...

[Keyboard] My keyboard randomly types multiple letters or wrong characters.

[Keyboard] My keyboard randomly types multiple letters or wrong characters.Hold “Fn+Esc” until the keyboard blinking in green to reset.*For ROG Falchion series, please hold “Fn+Caps” in the same way to reset*

[Mouse/Keyboard] The mouse/keyboard is experiencing malfunctions or unexpected issues.

[Mouse/Keyboard] The mouse/keyboard is experiencing malfunctions or unexpected issues.Please follow the steps below to update the firmware to resolve the issue.1. Download and install the Armoury Crate software from the support site. 2. Launch Armo...

[NUC] Is it possible to extend the product warranty beyond three years

[NUC] Is it possible to extend the product warranty beyond three yearsCustomers are allowed to extend the service coverage of NUC14 Essential product to match the expected length of time they like.Additionally, customer can also purchase Accidental D...

[NUC] Does NUC14 Essential support Redhat or any other Linux OS platform

[NUC] Does NUC14 Essential support Redhat or any other Linux OS platformNUC14 Essential product was validated against RedHat Enterprise and Ubuntu 24.04 LTS 64-bit Linux OS and successfully PASSED!Therefore, NUC14MNK will work with RedHat Enterprise ...

[NUC] Which types of tests are conducted to assess the safety, performance and durability of NUC products

[NUC] Which types of tests are conducted to assess the safety, performance and durability of NUC productsASUS NUC products are engineered to minimize maintenance costs and enhance performance. To ensure this, they undergo rigorous industry-standard t...

[NUC] What’s the benefit of Intel Wi-Fi Proximity Sensing

[NUC] What’s the benefit of Intel Wi-Fi Proximity SensingIntel Wi-Fi Proximity Sensing is a feature that utilizes existing Wi-Fi signals to detect a person's presence near a device, allowing the device to automatically wake up when someone approaches...

[NUC] Do the NUC 14 Essential products have any options for a discrete TPM enabled platform

[NUC] Do the NUC 14 Essential products have any options for a discrete TPM enabled platformThe NUC 14 Essential was designed to be compliant with the TPM 2.0 specification while using the Intel Platform Trust Technology (PTT) firmware based TPM solut...

[NUC] Can I power the NUC 14 Essential products from a USB-C/Thunderbolt power adapter

[NUC] Can I power the NUC 14 Essential products from a USB-C/Thunderbolt power adapterThe NUC 14 Essential products use a standard 19v barrel jack connector for their DC power input and are not designed to be powered by the USB-C/Thunderbolt ports.