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Zenfone 5 (ZE620KL) Bootloop

akanipatra
Star I
Sorry guys, i know i'd really dumb in android troubleshooting.. but suddenly my ZE620KL got blank screen and always restarting. already try with Vol Up + Power (fastmode) but it just stuck at logo, cannot enter fastmode. already try Vol Down + Power also but nothing happen. for now my ZE620KL just like a totally die phone. cannot do wipe or factory reset at all
6 REPLIES 6

cruz_jazon69
Star I
akanipatra

Sorry guys, i know i'd really dumb in android troubleshooting.. but suddenly my ZE620KL got blank screen and always restarting. already try with Vol Up + Power (fastmode) but it just stuck at logo, cannot enter fastmode. already try Vol Down + Power also but nothing happen. for now my ZE620KL just like a totally die phone. cannot do wipe or factory reset at all


Zenfone 5 (ZE620KL) Bootloop
i have the same problem

cruz_jazon69
Star I
akanipatra

Sorry guys, i know i'd really dumb in android troubleshooting.. but suddenly my ZE620KL got blank screen and always restarting. already try with Vol Up + Power (fastmode) but it just stuck at logo, cannot enter fastmode. already try Vol Down + Power also but nothing happen. for now my ZE620KL just like a totally die phone. cannot do wipe or factory reset at all


Zenfone 5 (ZE620KL) Bootloop
@Anders_ASUS @CH_ASUS @LP_ASUS

cruz_jazon69
Star I
Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/79979#Comment_79979

Sounds like hardware issue 😞


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What can i do? Its lockdown here i cant go to asus