MyTwinview dock 3 not have anypower when connect with rog3

[Nasrilmock]

please please help me.My twinview dock 3 not funtion after update.When i make troubleshoot the batery not have any volt.Its posible its cant use more after update?

[andrewleejenkin]

If your Twinview Dock 3 isn’t powering on when connected to the ROG 3, it could be due to a faulty cable, outdated firmware, or internal battery issues. Checking the power source and performing a reset often resolves the problem. This situation mirrors the principles of laptop recycling https://weeesouth.co.uk/ , where diagnosing and repairing devices can give them a second life instead of disposal. By identifying faults early and using sustainable repair methods, you not only save costs but also help minimize electronic waste responsibly and efficiently.

[robertmathe]

Hi Community,

It sounds like the TwinView Dock 3 might have been affected right after the update, especially if the battery is showing zero volts and there’s no power when connecting to the ROG 3. Sometimes the firmware update can cause the dock to stop responding, but it doesn’t always mean it’s completely unusable—some users fix it by trying a full battery reset or leaving it on charge for a long while. If you were using it mainly for gaming or streaming, I know how frustrating it is when the dock suddenly dies, so hopefully you can still bring it back with a proper reset or service check.

Thanks!

[philanse]

@Nasrilmock 

It sounds like the update may have caused a firmware or power-management issue with your TwinView Dock 3. If the battery is showing 0 volts during troubleshooting, that usually means the dock isn’t supplying power correctly, not necessarily that the battery is permanently dead.

A few things you can try:

Fully power off your device and the dock, then reconnect and try again.

Check the charging cable and port to make sure the dock is actually getting power.

Try holding the power button on the dock (if it has one) for a few seconds to reset it.

If possible, try connecting another device to see if the dock responds at all.

If none of this works, it may be a firmware issue from the update, and you might need support to reflash or repair it. I’d recommend contacting customer support, because the hardware shouldn’t completely stop functioning just from an update.

Hope this helps and that you get it working again soon!