This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

I have a ROG 5s cant use it when 5g is on and 3g is off

Natas888
Star I
 
1 REPLY 1

amimia
Star II

If your ASUS ROG Phone 5s can’t connect to 5G when 3G is off, try these steps:

  1. Network Settings: Set Preferred Network Type to 5G/4G/3G auto under Mobile Network settings.

  2. Carrier Compatibility: Confirm that your carrier supports 5G on this device.

  3. Check SIM & Plan: Ensure your SIM and plan include 5G service.

  4. Reset Network Settings: Go to Settings > System > Reset Options and select Reset Wi-Fi, mobile, & Bluetooth.

  5. Firmware Update: Check for system updates in Settings > System > System Update.

For persistent issues, consider contacting ASUS support.