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Bluetooth car audio issue

efko
Star III
Model Name:Zenfone 9
Firmware Version: WW_32.2030.2030.26
Rooted or not: not rooted
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app): Bluetooth
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
After a successful bluetooth connection (Audi Q8), the call sound is not from the car by default, but I always have to manually switch it to blueooth in call settings on ZF9. Even if I select the bluetooth sound on the phone during the first call, I have to do it again during the next phone call. It also happens when I make a call through the car display.

I tried pairing again several times, changing the bluetooth name of the phone and car, unsuccessfully. The problem persists and it is quite bad.

Does anyone have a similar issue?
9 REPLIES 9

Gabrieltg
Rising Star I
It works well for me.
Possibly it is configuration problem of the device of the car?

efko
Star III
Gabrieltg

It works well for me.

Possibly it is configuration problem of the device of the car?


View post
There is no problem in the car, I have no problem with other devices (samsung, oppo, oneplus, xiaomi)

DanielBR
Star I
I am also having connectivity issues with my Bluetooth earphones while never having any problems with other devices (Samsung, Apple, Microsoft).
I get an audio drop issue every once in while (every 10~15 minutes some times more) where the audio just cuts out for a second.

Kris_ASUS
Community Manager
Community Manager
efko
  1. Model Name:Zenfone 9
  2. Firmware Version: WW_32.2030.2030.26
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app): Bluetooth

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

After a successful bluetooth connection (Audi Q8), the call sound is not from the car by default, but I always have to manually switch it to blueooth in call settings on ZF9. Even if I select the bluetooth sound on the phone during the first call, I have to do it again during the next phone call. It also happens when I make a call through the car display.

I tried pairing again several times, changing the bluetooth name of the phone and car, unsuccessfully. The problem persists and it is quite bad.

Does anyone have a similar issue?


Bluetooth car audio issue
Thanks for your feedback. I'll pass this issue to our develop team and update to you ASAP.