Phone freezes/restarts during phone calls

[StaggeredAmusem]

I've had my Zenfone 8 for a week and a half and keep running into an odd bug. When taking a call using my headphones plugged into the 3.5mm jack, the Zenfone 8 freezes and restarts within 2 minutes of starting the call. This doesn't happen with bluetooth headphones, nor when using the earpiece of the Zenfone 8. I've tried multiple wired headphones, and the issue persists. I'm on the most recent software update, and this persists after a factory reset.
Has anyone else encountered this bug? Does anyone have any idea what might be causing this?

[thijmendamhuis]

Did the latest update include a fix?
30.12.112.46

[richardsomethin]

I've experienced this as well, on 30.12.112.46.

[zacksepost]

I always get this while driving and answering a call while having Spotify on in the headphones. This is so frequently it's making me want to sell the phone and get a new one of a different brand. Newer seen anything remotely close to this "bug". Asus should be embarrassed with this and think hard about what kind of mark this leave on future sales..

[StaggeredAmusem]

zacksepost

I always get this while driving and answering a call while having Spotify on in the headphones. This is so frequently it's making me want to sell the phone and get a new one of a different brand. Newer seen anything remotely close to this "bug". Asus should be embarrassed with this and think hard about what kind of mark this leave on future sales..

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I've been using the Fiio BTR3K Bluetooth Amp as a workaround for the past month, and it's worked well so far. I got it primarily for my car, but it also works well for audio in general (especially if you're using low-impedance headphones).

[Msgyver]

I bought my ZenFone 8 two days ago, and love the phone, but during 4 of the 8 calls I made (all this morning), the phone reset itself.
Yes, I did use wired Headphones for each call. Phone seems to be up to date, there are no software updates available at the moment