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VoLTE and WiFi-Calling

ToM_M
Star III
Please tell us some basic information before asking for help:
Model Name: ROG Phone 3 (512GB/16GB).
Firmware Version: latest, WW_17.0823.2012.131.
Rooted or not: not rooted.
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Why can't I use the VoLTE and WiFi-Calling?
I can't even see those options in the settings area.
I'm from IL, the cellular provider supports both VoLTE and WiFi-Calling and claims that my phone does not support it.
Can you please advise?
11 REPLIES 11

yosef019
Rising Star II
Gustav_ASUS

@ToM.M Thanks for your feedback. Bear in mind though that it's a more involved process than simply activating the feature and be done with it.


View post
i hope for rog 5 be supported in Israel

r_zeibari
Star II
ToM.M

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 3 (512GB/16GB).
  2. Firmware Version: latest, WW_17.0823.2012.131.
  3. Rooted or not: not rooted.
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Why can't I use the VoLTE and WiFi-Calling?

I can't even see those options in the settings area.

I'm from IL, the cellular provider supports both VoLTE and WiFi-Calling and claims that my phone does not support it.

Can you please advise?


VoLTE and WiFi-Calling
Australia has the same problem with the ROG 3. No VoWIFI and no VoLTE and yes it is a firmware issue. Tested with different phones, SIMs etc.

r_zeibari
Star II
If Motorola can do it with unlocked G8+ phones with can't Asus do it with ROG3???

ToM_M
Star III
Gustav_ASUS

@ToM.M Thanks for your feedback. Bear in mind though that it's a more involved process than simply activating the feature and be done with it.


View post
Thank you for your response.
Well, the phone support it, my carrier support it, all you need to do is approving us so we can use it, am I missing something?

yosef019
Rising Star II
ToM.M

@Gustav_ASUS Can you please move it forward to the dev team so they can add my country (IL) [and maybe all the countries...?] and carrier (Pelephone) so I can use the VoLTE and WiFi-Calling?

Thank you


View post
wont work for u in israel its only samsung or iphone