ZenFone Max Pro M1 Android 9 Navigation Problem

[Satnam]

Hey team this option is crash in max pro m1 3gb ram model.when I'm doing multitasking with different apps like messanger app, Facebook app, YouTube, instagram.😥😥

[Satnam]

Christine_ASUS

Hi Singh 

Thank you for your asking. Can you provide me a video for further checking? Because I just checked on my device in Android 9 V87, I am difficult to identify the issue.

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if you use 6gb ram so you not face too much ram Management issue but if u have 3ram model so you face it

[Satnam]

see this video clip... please

[mauvin11]

Singh

https://us.v-cdn.net/6031231/uploads/T7NBDWYR9LCW/20201215-160113.mp4

see this video clip... please

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Your message to asus "get lost in india" cracked me up ngl

[Christine_ASUS]

Hi Singh
Thank you for your reply. Kindly check the testing video below with 3GB RAM device.
https://www.asuswebstorage.com/navigate/a/#/s/4033D07F8B2545118AFC289D5AAAC86B4
I will check again, yet please check if your device reacts the same in Safe Mode or after Factory Reset.

[Christine_ASUS]

Check again the faster version as above.

May I know what kind of troubleshooting did you do before? Have you try to perform the Factory Reset?