Can´t unlock Zenfone Max Plus M2 using unlock tool

msmaframsmafra Level 1
edited November 13 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone Max Plus M2
  2. Firmware Version: WW_phone-16.14.2009.319_20200825
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: every try
  5. APP Name & APP Version (If your issue relates to the app): ZB634KL_UnlockTool_9.2.0.0_200807_fulldpi.apk

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Every stop works for checking the system with adb but adb install ZB634KL_UnlockTool_9.2.0.0_200807_fulldpi.apk.

This is the message:

adb install ./ZB634KL_UnlockTool_9.2.0.0_200807_fulldpi.apk

Performing Streamed Install

adb: failed to install /home/marcelo/Downloads/Apps-etc/ZB634KL_UnlockTool_9.2.0.0_200807_fulldpi.apk: Failure [INSTALL_FAILED_SHARED_USER_INCOMPATIBLE: Package couldn't be installed in /data/app/com.asus.unlock-Odnwmioe1fwm4W5H7MHKKg==: Package com.asus.unlock has no signatures that match those in shared user android.uid.system; ignoring!]


  • Hello, msmafra.

    This model has stopped maintaining the Unlock Device App.

    We apologize for any inconvenience caused.

    Thank you for supporting ASUS products.

  • Very disapointing. No updates anymore (sinc 2020) and not able to unlock it.

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