My Laptop younger then 12 month but I am worried about 45 pounds courier fee.

tekremmtekremm Level 1
edited September 29 in ROG Phone 3

Please tell us some basic information before asking for help:

Hi, My laptop is quite new but I couldn't find the receipt. #asus didn't say anything about this issue. They said that they wil take my laptop and they will look. If there is an user fault they will want £45.00 just for courier fee. Additionally they will request repair fee. So it is too expensive and I am worried they will say user error event it is not. I don't know how dead pixel can be user error.

  1. Model Name: Tuf Gaming F15
  2. Firmware Version: intel core i5 10300
  3. Rooted or not: windows 11
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've alread

y done, screenshot, etc.




  • first of all wrong forum.

    then its not dead pixel, thats "clouding" and is usually caused by some sort of impact on the monitor.

  • As mentioned above, wrong forum.

    Closing the thread.

This discussion has been closed.