ZEPHYRUS G14 - GA401QM - Ryzen 9, 3060, 32GB

holmanjnunezholmanjnunez Level 1
edited November 17 in Others

Hello!

I'm having an issue. I keep getting the bsod with error code: SYSTEM THREAD EXCEPTION NOT HANDLED What failed: mtkwl6ex.sys. Then my WiFi is gone. I updated the BIOS and reset it to default settings and that has fixed the issue multiple times. It happens every time there is a windows update, however, it seems that with today's update, it was the last straw. My wifi is gone completely


I tried:

Re-installing the drivers.

Resetting the system. (lost all my apps)

Updating the BIOS.

System restore.


None of the above options stopped the issue.

Please help, I'm not sure what to do anymore.


Thanks in advance!


Holman

Comments

  • Hello Holman,

    Can you check your Mediatek Wifi driver version?

    Thank you.

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