NETFLIX Flickering

Jon PJon P Level 1
edited September 1 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: ROG3 phone
  2. Firmware Version: WW_Phone-18.0410.2108.158
  3. Rooted or not: NO
  4. Frequency of Occurrence: Usually
  5. APP Name & APP Version (If your issue relates to the app): Netflix

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Everytime i watch on netflix it seems it flickers from bright to dark. Tried other shows and reinstalling and installing seems does not work

Comments

  • Jon PJon P Level 1
    edited September 1

    It seems to occur when refresh rate is higher than 60hz in which i am at 144hz... I tried testing other refresh rate and they have same behaviour when watching on netflix it kinda sharpen color then revert back to standard hence i said it flickers

  • The same thing happens when I use YouTube and also watch videos in PiP mode..

    You can easily test it by enabling "Show refresh rate" in developer settings.

    I'm searching for a solution as well

  • tonyzyistonyzyis Level 1
    edited September 3

    I think, there's an issue with HDR from latest update.

    HELP ADMIN!

  • @Gustav_ASUS

    This flickering also happens when using youtube through broswer. Apparently the refreshrate jumps back and forth. Maybe something the devs can look into.

  • Jon PJon P Level 1
    edited September 7

    Tried showing refresh rate on my screen but seems recording using rog3 screen recorder drops it to 60 fps and wont have that flicker effect. Instead using my old phone to records the issue you can see the refresh rate is always changing. You can see at video that everytime it changes refresh rate from 144 which has like a wave white light to 120.... I feel having epileptic attack from watching videos in netflix hope they could address this issue as fast as they can.!!


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