My asus rog 3 has been downgraded from L1 to L3. I am no longer able to stream HD content. Help

Please tell us some basic information before asking for help:
- Model Name: Asus rog 3
- Firmware Version: 17.0823.2009.98
- Rooted or not: not rooted
- Frequency of Occurrence: everytime
- APP Name & APP Version (If your issue relates to the app): all streaming apps
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Comments
This needs to be handled by service, I'll PM you the details. @goswamimonideep
Any update on the issue?
I have the same problem @Gustav_ASUS
Can you pm me how to fix also.
@miguelaguinalde PM sent.
Yes me to facing the same issue
Hi suneelvishal007
Please check your inbox and provide me the essential information.
Have a same problem here from Indonesia..can you PM how to fix it @Gustav_ASUS
@[email protected] Sure, check your inbox.
Hello Gustav..i have the same problem .can u help me?
Same problem i am facing its shows L3. Please fix this issue ASAP
Hi Teguhhanifa & pawadhayash98
As Gustav mentioned above, your device need to be handled by the repair center. Please check your inbox and provide me the essential information.
I have same problem. Can you PM how to fix it as well Gustav_ASUS
Hi mafuyu63159
It can only be fixed by the repair center. Please check your inbox and provide me your essential information.
Never get the email .can u please email it to [email protected]
Thanks a bunch
Hi Teguhhanifa
Thank you for your asking. Please check your "inbox of ZenTalk", I sent you a message yesterday.
Hi @Christine_ASUS I got same issue. Can you sent me which step to fix it. Thanks.
Hi dvk.192
The steps can only be performed by the repair center. Please check your inbox. Thank you.