Case blocking cooling ventilation
legionjerome
Level 1
Please tell us some basic information before asking for help:
- Model Name: ROG Phone 3 ZS661KS
- Firmware Version: WW_17.0823.2007.58
- Rooted or not: not
- Frequency of Occurrence: always
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Is it possible to get replacement even 7 days passed already?
0
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Comments
@legionjerome Where did you buy the first case? (Upper part of your picture.)
Malaysia Set, 12GB RAM, 512GB ROM model also comes with the same aero case (upper part of the picture) that block vent. Since you said "Where did you buy the first case?", does this mean this case design is not intentional / wrong product but is shipped together with retail unit?
That one look like not official by asus. Maybe random china brand. Asus only sell neon case and lightning amour case right now.
If this is true, will need to file a complain to the shop, because they claim is Malaysia set supported with Asus Malaysia Warranty. Even unit from Asus store have such cases, perhaps some extra units in China is repurposed to Global? How do I know mine is force flashed with WW Rom to hide?
Your box is triangle? If yes it Malaysia set. Just free gift not inside box obviously not from asus but shop itself
Yes it is triangle. It does not come with any external free gift so all accessories are from inside box and that's how the vent blocking aero case looks like.
I own strix I only get 1 casing inside box , the second pic case is that same with mine. First one I not sure.
I have never seen the 1st case picture before. Even the Malaysian set unboxing posted in youtube show the 2nd case.
Will be interesting if they even have QC problem with casing