Problem on my device

akashjac236akashjac236 Level 1
edited September 2020 in ZenFone Max Pro Series

In a recent update on android 9.I have facing battery drain problem.How to solve that problem please help me..(zenfone max pro m1)


  • Hi there, kindly let us know the firmware version of your device.

    when you say that your SOT (Screen on Time) has gone down, can you share the SOT after trying the below:

    1. Charge the battery to 100% & use as per your normal usage pattern

    2. When the battery strength reaches 10%, go to settings = Battery => Tap on the battery icon & share the graph

    3. settings => Battery => Check the screen & share the same

    Please follow below steps may improve battery backup:

    1. Close apps that are not used (Bluetooth, WiFi, GPS, etc.)

    2. Adjust sleep time and brightness (Settings > Display)

    3. Boost memory when you see memory consumption is high with no app running,

    4. check for background running applications, stop/disable unwanted apps, you can manage apps from auto-start manager. 

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