Sound Issue Not resolved after new update

imthakur14imthakur14 Level 1
edited September 2020 in ZenFone 5 Series
Model: ZC600KL
RAM: 4G
Firmware/APP Version: Android 9
Frequency of Occurrence: NO
Rooted: No
APP Name:

Sound Issue Not Resolved.. when I play a Song and I use the message application and Chat With Someone... When any message or Notification comes then the soun became flat and Tinny.. It means when I'm chatting with someone i can't listen the music sorry my English is not Good But please fix Your all Bugs and The flash Light Problem Is as It is..

Comments

  • Same with me, in indonesia 
  • It is normal isn't? Say you listen to music, then chat notification came up, the music volume is automatically reduce and notification sound volume is bigger for a moment, and then the music sound is back to normal. 
  • Hi imthakur14,

    When this sound problem appears, are you using wired earphones?
    Could you tell us the app name and version of the app you are listening to music on?
    Is your phone in ringtone/ vibration/ silent mode?

    Thank you :)
  • Yes I use wired headphone and I Use the default audio player and Even my Phone is on silent Or Not But when The message Notification came out the sound of The song became flat.. 
  • imthakur14 posted on 2019/9/17 13:14
    Yes I use wired headphone and I Use the default audio player and Even my Phone is on silent Or Not B ...

    Hi imthakur14,

    Please tell us which app you receive messages from that has this problem.
    Does the music volume become lower in vibration/ silent mode as well?

    Thank you :)
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