edited September 2020 in ZenFone 5 Series
Model: ZS620KL
Firmware/APP Version: WW_ZS620KL_90.11.162.72_20190531
Frequency of Occurrence: -
Rooted: No
APP Name:

Last edited by abdullahridwan96 on 2019/6/19 16:13

After android update version 9 (Pie), a camera problem occurs. I used instagram camera (which is bad quality) and then I changed to default camera from asus itself, suddenly my default camera became worse (there are vertical red lines).
So the point of the problems are :
- Instagram (Stories) must be improvised/better
- Low light condition need more stability
- AI beauty must be optional (on/off)
- Sharpness of the camera

Please fix this problem, prove that asus loves photo (just like your own slogan)
Thank you :D


  • 1. Boot into Safe mode and test the camera.
    2. Clear Camera app’s data.
    settings > apps & notification > apps > camera > storage > clear cache/data
    3. Update the device.
    4. Reset the device to factory settings.
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