Problem with audio wizard
ZF Model: ZE554KL
RAM: 6G
Firmware/APP Version: /
Frequency of Occurrence: Unknown
Rooted: No
APP Name: Audio wizard
Last edited by Xdxd99 on 2019/5/22 21:18
Lost all headphone profiles for no reason
RAM: 6G
Firmware/APP Version: /
Frequency of Occurrence: Unknown
Rooted: No
APP Name: Audio wizard
Last edited by Xdxd99 on 2019/5/22 21:18
Lost all headphone profiles for no reason
0
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Comments
English: You have deleted all headset profiles, but that does not mean you can not restore them. Just touch the positive sign and add the profiles again to your liking.
Hi Xdxd99,
Have you accidentally cleared cache/data of AudioWizard?
We would suggest you update to the latest firmware version WW-15.0610.1905.28 and check if the problem is still appearing.
If the problem is still appearing, please tell us your AudioWizard version.
Could you tell us after what actions may cause the headphone profile to disappear?
Thank you
Hi Xdxd99,
Have you accidentally cleared cache/data of AudioWizard?
We would suggest you update to the latest firmware version WW-15.0610.1905.28 and check if the problem is still appearing.
If the problem is still appearing, please tell us your AudioWizard version.
Could you tell us after what actions may cause the headphone profile to disappear?
Thank you
No I haven't and yes the problem still exists after latest update
Hi Xdxd99,
Could you try adding headphone profiles again, and check if the headphone profiles still disappear?
Do you know when does the headphone profiles disappear?
Please also provide us your AudioWizard version.
Thank you
No i cant add
All profiles are gone