English Expand for more options.
Announcement Phone Community Laptop Community

Battery

mohamedyusuflbkmohamedyusuflbk
edited September 2020 in ZenFone Max Pro Series
Am using Asus Zenfone max pro m1
Nw a days my battery not giving gud backup life it's getting very drain give me solution.

Comments

  • Y_ASUSY_ASUS mod
    Hi mohamedyusuflbk,

    Please tell me your firmware version.
    Please check if there is battery drain issues in sleep mode,
    in order for us to verify, please kindly follow the methods as below:

    (1.) Charge the phone to 100% before going to bed > remove the charger and turn off screen> the next morning before using the phone, please provide me two screenshots:
    (a.) Settings > Battery
    (b.) Settings > Battery > ""Advanced battery usage"" (click on the battery icon to access)

    (2.) Provide me the time interval and the battery level: for example 23:00 (100%) > 08:00 (95%)

    (3.) In the meantime, were mobile network, WiFi, and Bluetooth turned on or off?

    Thank you :)
This discussion has been closed.