ZF Model:
Firmware/APP Version:
Frequency of Occurrence:
APP Name:


  • Hi,

    Could you tell us more about your inquiry?
    Please also tell us your model and firmware version.
    Thank you :)
  • Last edited by on 2019/1/7 02:46
    Jei_ASUS posted on 2019/1/3 10:51

    Could you tell us more about your inquiry?

    after i had updated to android 8, then i got a factory reset. but when starting my phone, a popup with the error showing it : ( stoped ) appeared.
    thank god, it just appears when i wanna type my password when turning on my cell just 1 time in the mornings, otherwise it would have killed me.
    i know thats because of my app installed by my operators automatically. its nam is "simtool". but anyway, im eager to troubleshoot it.
    by the way, i have cleaned cache, and stopped the app. but after turning off and then on, again appeared.
    without sim, everything seems well though!

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