Unresponsive Touch after Latest Update.
venkatarahul98
Level 1
in ROG Phone 2
After the latest update i am experiencing touch issues..when i take my phone and after unlocking it doesnt respond to my touch. Have to wait for few seconds or have to unlock few times then only it comes back to normal. its so annoying. and sometimes even the fingerprint doesnt respond... please do something about this ASUS as soon as possible cant wait for another month to fix this.. this is a very serious issue. This started happening after the latest update. before it wasnt there.
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No issue for me on latest.
Me too. Fingerprint scanner unresponsive and in Settings under Security and Lock Screen, there is no Fingerprint option.
So I got the update showing today. Can anyone else confirm they have this issue? I won't take the risk to update if more users have this issue
Touch,finger print everything is damn slow now......stop sending these type of fu*king updates
Mine also sometimes touch not working force to restart then its go back to normal
I confirm the touch issue is happening when my phone is in locked state with some notifications in it. During the issue, I clear all my notifications at the lock screen itself and then I unlock my phone.
I guess, this issue is because of notifications. Could some one check the behavior and confirm. Also, it is not happening all the time as It occurs intermittently.
We have two issues with notifications now.
1) Touch is getting unresponsive.
2) Notification background colour keeps changing. https://zentalk.asus.com/en/discussion/12748/app-notification-background-colour-keeps-changing
We have fixed a very similar issue and will include it in a future update. If anyone is willing to make sure that this is the issue we fixed, we'd like to log your phones and double check. If you're interested, please respond here and I'll send the tool via PM.
I am getting the same issue.
Reg Unresponsive touch, This issue is not frequent and I have no proper steps to reproduce the issue because it happens rarely.
Reg Notification background colour issue. I have uploaded an video in the below link.
https://zentalk.asus.com/en/discussion/12748/app-notification-background-colour-keeps-changing
Same here..having unresponsive touch after unlocking the phone which is in locked state...this is happening randomly and not able to reproduce at will....this only happened after the latest update...
I am also having same issue. Touch is unresponsive after unlocking the phone very much frustrated.
Same issue after upgrade
Facing the same issue after the update
Same issue, no response when phone is in a locked state. Turning down to 90hz seems to have helped but obviously not a permanent solution.
Many of them are facing this issue , so when will the update for this bug will be rolled out? It's so difficult to use the phone, if there is an emergency situation and we need to call someone at that time if the phone doesn't respond what we should do? Asus do something.
Who's willing to log their phone to help us find out why this is happening? We will need to install a log tool that will be able to see everything during the time it's installed. As soon as the log is generated, you're welcome to uninstall the tool.
I just came to zentalk write about the same problem i'm facing
unresponsive touch and fingerprint sensor
and there are lots of bugs in software 😔
you can use my phone...i'm kind of irritated with software bugs 😭😭😭😭😭😭😭😭
Thanks! I'll send you a PM
I am facing the same issue after new update