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@pinuid 您好,可否幫小編確認以下資訊呢?感謝
1. 問題發生時,是一般通話還是 app 通話呢?
2. 問題發生時,有連接有線或藍牙耳機嗎?
3. 問題只發生在「掛斷電話的當下」嗎?
4. 請至 [設定] > [應用程式與通知] > [查看全部xx個應用程式] > [電話] > [儲存空間和快取] > 點選 [清除快取] 以及 [清除儲存空間] 後再觀察(不會清除通話紀錄或聯絡人)
『4.好的我再試試,平常這個可能一個月才會一次,昨天集中發生三四次,並無其他操作』
→ 再麻煩您了,如有再發生可能就會需要請您協助錄製 log 來分析問題。再麻煩幫忙觀察
另,從您的敘述看起來也有點像是距離感應器異常,小編想請問幾個問題:
5. 平時使用手機時,有遇到距離感應器異常的狀況嗎?
6. 打開計算機 > 輸入 ".12345+=" > [單項測試] > [距離測試] 這裡多測幾次看看
7. 如有使用螢幕保護貼,請注意不要遮擋到距離感應器的位置