ASUS A23 Case front panel breakbrake

[MartinLee]

I don't know what the hell of ASUS design quality. 2nd day purchase, there is no recess to pull the case under side. while pull front panel a bit, the glass entire broken. Custrom service ask me, do I need a quote to repair it?

#Ausu A23

[Aureliannn_ASUS]

Hello @MartinLee ,

We are very sorry to hear that you are experiencing a product disassembly issue.

To better understand the issue you are experiencing, please provide us with the following information:

1. Disassembly method description: Please describe in detail how you disassembled the product.
2. Product serial number provision: Please provide your product serial number via private message.
3. Customer service contact record provision: You mentioned that you have contacted customer service. Do you have the conversation record at that time? If so, please provide it via private message.

Your detailed information will help us better understand your situation and provide more effective assistance. Thank you for your cooperation.

ASUS A23 Case｜Cases｜ASUS Global

[MartinLee]

1. I did not disassemble it, I intended to pull machine out.
2. 3. will send message to you priviately.