Yep. did that too! triple checked after reset for the updates etc... F7 still does not work (as my hotkey to turn on the keyboard lights). All the other hotkeys work as normal. my F7 key used to work before the RMA service i sent it in for, now this....
I had the same issue! Recently got my zenbook duo back from the repair center for a warranty issue on my display. the display works great and everything is fine, but my only one hotkey F7 doesnt work to illuminate the backlit/backlight keyboard as it...