ASUS - ZenTalk

For approximately 4 months, ASUS authorized service has failed to resolve my issue. I sent my laptop, which was under warranty, to the service center; it was completely flawless, unopened, and undamaged when delivered. However, while in service, my l...

My issue still hasn't been resolved. Moreover, after I voiced my complaint on the official Asus Turkey Instagram account, they not only deleted my comments but also restricted me from posting any further. This is truly shameful. What could be worse t...

I am following up on the issue I previously reported in this forum.On May 13, 2025, I sent my ASUS TUF Gaming A15 (2023) laptop to the authorized service center (SMS Infocomm, Turkey) for internal cleaning under warranty. The laptop was in perfect, u...

Dear ASUS Support Team / Moderator, I am opening this new ticket as a computer technology student who relies heavily on my ASUS TUF Gaming A15 (2023) FA507NV-LP023 (Serial Number: R6N****V984C) for my studies and projects. I am deeply frustrated by t...

Dear ASUS Global Support Team, I am writing to report a serious issue with the authorized ASUS service center in Turkey (SMS Infocomm) regarding my ASUS TUF Gaming A15 (2023) FA507NV-LP023 laptop (Serial Number: R6NRCX02V*****24C). On May 13, 2025, I...