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MB16AP 無法顯示電腦畫面

Mr_A
Star I
已經使用 Rog phone 測試 MB16AP 是能夠正確顯示
電腦是使用 Linux Mint 19.3 Mate 64 bit
已經根據 ASUS 及 DisplayLink 的說明安裝驅動程式 (Linux Mint 是 Ubuntu 衍生版本),但仍然無法在 MB16AP 顯示電腦畫面
21則回覆 21

Mr_A
Star I
補充
在 terminal 輸入 lsusb 能夠顯示 Bus 001 Device 022: ID 17e9:4375 DisplayLink

AL_ASUS
Rising Star II
HI @Mr.A
請教您的電腦型號是什麼呢?使用筆電還是桌機呢? 請問您Linux Kernel Version 是多少呢?
顯示器與電腦之間的連接是如何連接呢?
請問您是否有安裝官網上Linux的Displaylink driver驅動程式(版本 5.3.1)呢?
https://www.asus.com/tw/Monitors/MB16AP/HelpDesk_Download/
另請教若連接Windows的電腦是否可正常輸出畫面呢?
再麻煩您協助回覆謝謝。


Mr_A
Star I
電腦型號:MSI GS63 7RE Stealth Pro
處理器:Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
Linux發行版:Linux Mint 19.3 Tricia
Kernel版本:Linux 5.4.0-59-generic (x86_64)
顯示卡:GeForce GTX 1050 Ti/PCIe/SSE2
顯示卡驅動程式:4.6.0 NVIDIA 435.21
XWindow版本:X.org 1.20.8
桌面環境:MATE 1.22.2
已經安裝 DisplayLink Driver 5.3.1

已經確定在 Windows 10 能正常運作
已經安裝,安裝的訊息如下:

# sudo ./displaylink-driver-5.3.1.34.run
Verifying archive integrity... 100% All good.
Uncompressing DisplayLink Linux Driver 5.3.1.34 100%
DisplayLink Linux Software 5.3.1.34 install script called:
Distribution discovered: Linux Mint 19.3 Tricia
logname: no login name
Failed to get session path: No session 'SESSION' known

Installing

[ Installing EVDI ]
[[ Installing EVDI DKMS module ]]

Creating symlink /var/lib/dkms/evdi/1.7.0/source ->
               /usr/src/evdi-1.7.0

DKMS: add completed.

Kernel preparation unnecessary for this kernel. Skipping...

Building module:
cleaning build area...
make -j8 KERNELRELEASE=5.4.0-59-generic all INCLUDEDIR=/lib/modules/5.4.0-59-generic/build/include KVERSION=5.4.0-59-generic DKMS_BUILD=1....
Signing module:
 - /var/lib/dkms/evdi/1.7.0/5.4.0-59-generic/x86_64/module/evdi.ko
Nothing to do.
cleaning build area...

DKMS: build completed.

evdi.ko:
Running module version sanity check.
 - Original module
 - No original module exists within this kernel
 - Installation
 - Installing to /lib/modules/5.4.0-59-generic/kernel/drivers/gpu/drm/evdi/

depmod......

DKMS: install completed.
[[ Installing module configuration files ]]
[[ Installing EVDI library ]]
cc -I../module -std=gnu99 -fPIC  -c -o evdi_lib.o evdi_lib.c
cc evdi_lib.o -shared -Wl,-soname,libevdi.so.0 -o libevdi.so.1.7.0 -lc -lgcc
cp libevdi.so.1.7.0 libevdi.so
[ Installing x64-ubuntu-1604/DisplayLinkManager ]
[ Installing libraries ]
[ Installing firmware packages ]
[ Installing licence file ]
[ Adding udev rule for DisplayLink DL-3xxx/4xxx/5xxx/6xxx devices ]
[ Adding upstart and powermanager sctripts ]

Please read the FAQ
support.displaylink.com/knowledgebase/topics/103927-troubleshooting-ubuntu

Installation complete!

Please reboot your computer if intending to use Xorg.
Xorg is running. Do you want to reboot now? (Y/n)

已經重經開機,但 MB16AP 未能顯示畫面

AL_ASUS
Rising Star II
HI @Mr.A
小編會幫您詢問相關單位,有幾項資訊需要再與您確認,再麻煩您協助提供
請您私訊產品序號給小編,另請教您Linux PC連接其他螢幕可否正常輸出畫面呢?
MB16AP 與 Linux PC之間是透過什麼方式連線的呢?(TypeC to Type C之類)
另請教您作業系統Linux版本是否自行更新或出廠隨附的?
再請問作業系統 Win10 可運作,是使用同一台MSI GS63 7RE Stealth Pro筆電嗎?
再麻煩您協助回覆,謝謝。