I've updated to 37500 and so far have 1d 8h up time without thermal errors. Never had stability issues with wifi while experiencing thermal logs, so maybe a difference with mine. I did not enable features which were off by default from the last hard ...
No. They seem to be lower tier support copy/pasting canned responses. They suggested placing the router where it would get better air circulation, asked if I had updated firmware, and suggested I do a reset. To be honest phone and email support got ...
I noticed that too. They know the serial # is from Best Buy so they tell you to contact the geek squad. I just put in zeros for the serial to bypass that nonsense.
I have a ticket in with the support chat folks and just emailed them all of the above documentation requested. Sorry but this level of documentation - specifically asking us to draw a network architecture diagram - should be handled by the Administ...