Since it happened that the motherboard of my Asus Zenfone 8 died just two hours after replacing the battery (at the Asus service center , paid) I managed to get a free replacement of the motherboard. However, I had to contact the company through a co...
@olidroide @nvubu I suggest that before reaching out to the European Consumer Centre (ECC), you first contact the consumer protection ombudsman or a similar authority in your own country. This can be more effective because these local authorities ha...
@olidroide I live in Poland. We have an institution here called the "consumer ombudsman". I contacted them and they applied to Asus on my behalf. We'll see how it ends.
I have reported this to the Consumer Protection Authority in my country and will be seeking legal action as Asus has refused to negotiate further on this matter.
My zenfone 8 (16/256) was sent to Asus for paid battery replacement (Asus Poland). After returning, it only worked for 2 hours and completely died. I sent it back for repair, but the company does not want to take responsibility for it and replace the...
