ASUS - ZenTalk

My new Zenfone 6 is less than a month old and is showing this problem, after the battery is fully charged, the screen is blocked with a black screen and only the green led is lit and I can't get out of this situation anymore. Can someone help me? It ...

My new Zenfone 6 is less than a month old and is showing this problem, after the battery is fully charged, the screen is blocked with a black screen and only the green led is lit and I can't get out of this situation anymore. Can someone help me? It ...

Meu Zenfone 6 novo menos de um mês esta apresentando esse problema apos carregamento completo da bateria fica bloqueado com tela preta e não consigo sair dessa situação. Alguém pode me ajudar ? Ele já esta veio com o Android 10.