ASUS - ZenTalk

hwang_edward8 · 10-21-2020

System: Windows 10Battery or AC: BothModel: Zenbook UM425IAFrequency of occurrence: Always when the laptop is onReset OS: Screenshot or video: ========================Detailed description：I bought a new Zenbook UM425IA and immediately noticed fan noi...

hwang_edward8 · 11-05-2020

Sorry, I already contacted customer support and we decided that it was best for me to just return it. The likelihood that it was another defective model seemed pretty high to them. Still, I'd estimate the sound to be roughly 50-60 dB. Seeing as not m...

hwang_edward8 · 11-04-2020

Just received my replacement unit and the problem persists. The same situation happened: the second the laptop boots up, even from a factory fresh state on a brand new model, the fans begin spinning at an audible fan speed. Is my unit defective again...

hwang_edward8 · 10-21-2020

Hi Blake,I got in contact with ASUS chat support and went through a bunch of possible solutions, ultimately ending up concluding that there's some kind of hardware defect. For the record, I tried in both Windows 1909 and Windows 2004 with all softwar...

ASUS - ZenTalk

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