ASUS - ZenTalk

zmuckz · 03-02-2026

Hi,I bought a monitor (XG27ACDNG) that is eligible for the promotion for Resident Evil Requiem.When I submitting the form after entering the serial number I get an error message saying "Please enter a valid Serial Number".I've tried multiple times in...

zmuckz · 03-04-2026

Thanks for all responses.As I mentioned in a comment earlier I successfully were able to register, but for some reason one of my two monitors doesn't have the SN on the receipt/invoice. The form was already filled with the missing SN and went through...

zmuckz · 03-04-2026

I just tried it again and now it was successful so they seem to have fixed their issue with redeeming the promotion. Made a mistake on my end where I sent the serial number of the one of two monitors that is not present in the invoice. That's somethi...

zmuckz · 03-03-2026

I contacted support today, though technical support since I wanted to call and not wait for an email response. They had gotten a bunch of calls regarding this and said that I should wait a few days and if it's still not possible to redeem go through ...

zmuckz · 03-02-2026

I have the same experience for a XG27ADNG monitor. Wants me to input a valid serial number.Have double checked it on the box, invoice and warranty card. Also tested different browsers and with incognito mode with no luck. They seem to have some probl...

ASUS - ZenTalk

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Not possible to redeem the promotion for Resident Evil Requiem

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Re: Not possible to redeem the promotion for Resident Evil Requiem

Re: Not possible to redeem the promotion for Resident Evil Requiem

Re: Resident evil requiem promotion doesent accept my serial number for ASUS TUF x870 - plus wifi