New update: While I was shopping for a replacement, I found this deal on an unmanaged switch from Netgear, $14 including free shipping, so I figured I'd give it a try -- and sure enough, like others on the Internet, it solves the problem. Clearly the...
@Aureliannn_ASUS , all (or at least most) of that information should be available in case N2504009537-003. Do you have access to that?Other details:You mentioned Cat 6 network cables. I have tried many cables, including and especially the one that ca...
@tfhoughton , to be clear, the problem we're discussing in this thread has nothing to do with device disconnects. It's about the connection between the main unit and the Verizon FIOS ONT resulting in painfully slow upload speeds. In my case, everythi...
New update, short version: I give up. I will be returning this and buying something else.ASUS Support hadn't called me by Thursday afternoon as promised so I called them after 4pm Eastern. First tier customer support confirmed it had been escalated, ...
Brief follow up — my experience began Monday. I spent 70 minutes on the phone with ASUS support on Tuesday, which ended up in the ticket getting escalated as expected. The next tier should call me back within two days, but it wasn’t today (Wednesday)...
