I live in Denmark... It was the same thing when I bought the phone through ASUS' promotion campaign. Tried to get in touch with them through 4 different email addresses before I got a reply from a person who was a former employee who forwarded my ema...
You might have been lucky to get a response from them, because there are quite a lot of people experiencing issues with the camera system, as well as having battery drainage happening after the various "updates/ bug fixes" and a lot of people have be...
I have the same problem with my Zenfone 9, it began not long ago when the phone did some sort of update/big fix, then I did notice that the main camera autofocus wasn't functioning anymore, and it doesn't matter how many other camera apps I have trie...
