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Cannot activate the hotspot button on Zenfone 5

Star I
I have a Zenfone 5 (x00qd) and i cannot activate the hotspot button. Whenever i try to switch it on, the phone reboots itself and when it's switched on again, the hotspot is not. I changed the name and the password of the hotspot but it still doesn't work. I also tried to activate it during the Safe mode but without any luck. This problem has been occuring for a year after i moved to another country (Italy), back in my home country i could use it without any problems. I cannot share a screenshot of the problem because the screen just goes black when i push the hotspot button. You can find the software information below.