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Touchscreen not working after update

Star I
Please tell us some basic information before asking for help:
Model Name: ASUS Z01RD (Zenfone 5Z)
Firmware Version: QKQ1.191008.001 WW_user_100.10.107.92_20200715
Rooted or not: Not
Frequency of Occurrence: Always since update to android 10
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
I installed the update from android 9 to android 10. After reboot touchscreen is not working anymore.
Is there a fix to this issue?


Rising Star II
@eumhmf tente fazer o processo de restauração para as configurações de fábrica.
Para isso, siga essas instruções: https://www.asus.com/br/support/FAQ/1006346/