Please tell us some basic information before asking for help:
Model Name: Zenfone 5
Firmware Version: 16.0615.2006.131
Rooted or not: Not.
Frequency of Occurrence: Ever.
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I sent my Zenfone 5 to Assistance, as soon as it returned I received a notification of the last update and since then it has been taking longer to charge and I have already changed my charger.
