problema com sinal de operadora

[rafaelx5]

Model: ZS620KL
RAM: 6G
Firmware/APP Version: 90,10,138,181
Frequency of Occurrence: sempre
Rooted: No
APP Name:

meu zenfone 5z esta com problema de sinal de operadora, ele fica sem servico sempre que desligo ou reinicio ele e demora dias para voltar o sinal , ja tentei de tudo reiniciar, formatar, redefinir , etc zs620kl empresaware 90,10,138,181 opradora claro se alguem tem o mesmo problema ou sabe como arrumar por favor me ajude

[lmr_tec]

Good evening!  I have a network problem on my phone.  It does not recognize the network, the sim card is recognized and worked on another device.  I've done several procedures and it didn't solve.

[ednilson_souza]

Good morning, I even searched ASUS Brazil, but as my device was bought by guearbest they do not want to give me the guarantee, in early November there was the last update and my mobile phone is to update automatic. After this update the device stopped working the cards yes of the operators no longer working the phone, it enters fills the signal bar and erases out of nowhere and fills the second card and erases out of nowhere and fills the wifi and erases out of nowhere and stays in it and does not to , thus making it impossible to use the equipment. I've tried to put back previous verses and none of these changes work. i did the formatting of manufactures and nothing worked. the device will end up turning paper weight and I having to look for my rights against ASUS, unfortunately.

[Y_ASUS]

lmr.tec posted on 2019/12/5 07:41 Good evening!  I have a network problem on my phone.  It does not recognize the network, ...

Hi lmr.tec, Please check your PM for a message I have sent you. Thank you 🙂

[Y_ASUS]

ednilson_souza posted on 2019/12/5 19:39 Good morning, I even searched ASUS Brazil, but as my device was bought by guearbest they do not want ...

Hi ednilson_souza, Please check your PM for a message I have sent you. Thank you 🙂

[lmr_tec]

I have a problem with no connection, the chip is recognized but does not recognize the live carrier network. The chip works on another device. It has already been updated and downgraded and not resolved. What resolution can the company give?