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web thinks I am a bot. I can't buy. Any suggestions on how to buy from ASUS website ?

julian3
Star I

The webstore is so secure it does not work.

I am unsure if I resolve the puzzle too quick or too slow.

It systematically blocks my purchase at checkout.

Is there a phne number I can place my purchase ? or shall I give up on ASUS ?

1 SOLUCIÓN ACEPTADA

Soluciones aceptadas

keren_ASUS
Moderator
Moderator

Hey @julian3 

 

I recommend reaching out to the ASUS Store in Spain for more information regarding why the website is not allowing you to complete your process. Please also make sure you are on the correct ASUS site: https://www.asus.com/es/store/.

 

Additionally, you may contact sales support here:

 

Email: shop_es@asus.com

Free contact number: 800 600 545 (Monday to Friday, 09:00–19:00, except national holidays)

 

Thank you!

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2 RESPUESTAS 2

keren_ASUS
Moderator
Moderator

Hey @julian3 

 

I recommend reaching out to the ASUS Store in Spain for more information regarding why the website is not allowing you to complete your process. Please also make sure you are on the correct ASUS site: https://www.asus.com/es/store/.

 

Additionally, you may contact sales support here:

 

Email: shop_es@asus.com

Free contact number: 800 600 545 (Monday to Friday, 09:00–19:00, except national holidays)

 

Thank you!

Gave up.

Had a family member use a different computer/details/CC and she managed.

Now UPS is unable to deliver in one of their pick up points. Great !  back to square one.  What a terrible buying experience.