Zenfone Max Plus Firmware Question

[Ha_Ro_Ld]

Hi, is there any android version update available?
Sometimes my phone says that System is not responding.

[Christine_ASUS]

Hi Ha Ro Ld
Thank you for your asking. Kindly provide the information below so that we can better assist you.
1. Your current firmware version
Settings>System>About Phone>Software information
2. Which firmware do you want to upgrade?
#ZenFone Max Plus (M1)(ZB570TL) Firmware
https://www.asus.com/supportonly/ZenFone%20Max%20Plus%20(M1)(ZB570TL)/HelpDesk_BIOS/
#ZenFone Max Plus (M2)(ZB634KL)
https://www.asus.com/supportonly/ZenFone%20Max%20Plus%20(M2)(ZB634KL)/HelpDesk_BIOS/

[Ha_Ro_Ld]

Christine_ASUS

Hi Ha Ro Ld

Thank you for your asking. Kindly provide the information below so that we can better assist you.

1. Your current firmware version

Settings>System>About Phone>Software information

2. Which firmware do you want to upgrade?

#ZenFone Max Plus (M1)(ZB570TL) Firmware

https://www.asus.com/supportonly/ZenFone%20Max%20Plus%20(M1)(ZB570TL)/HelpDesk_BIOS/

#ZenFone Max Plus (M2)(ZB634KL)

https://www.asus.com/supportonly/ZenFone%20Max%20Plus%20(M2)(ZB634KL)/HelpDesk_BIOS/

View post

Hi for
Please see below for the answers.
1.Sofware information:
Baseband version: MOLY.LR11.W1603.MD.MPV35.4.P119,2018/10/18 18:15
Kernel version: 3.18.35+ wind-kernel@droid#1 Thu Oct 18 18:47:25 CST 2018
Build number: WW_Phone-14.02.1809.69-20181018

2.#ZenFone Max Plus (M1)(ZB570TL) Firmware

But I don't have a storage.

[Christine_ASUS]

Hi Ha Ro Ld
Thank you for your reply. Your device is currently in Android 7, and you may update to Android 8 with the steps below:
Backup your device and move some of your picture/data to sdcard or other storage to clean up partial internal storage> Download the file WW-15.02.1810.347 on the website into the root directory, aka the outermost place, of the internal storage> Reboot> Tap the system update notification.
#ZenFone Max Plus (M1)(ZB570TL) Firmware
https://www.asus.com/supportonly/ZenFone%20Max%20Plus%20(M1)(ZB570TL)/HelpDesk_BIOS/
#Update Guide
https://www.asus.com/support/faq/1009748