ZC554KL camera front and back turned black

[psloo]

Please tell us some basic information before asking for help:
Model Name: ZC554KL ( ASUS_X00ID )
Firmware Version: lastest version
Rooted or not:
Frequency of Occurrence: last week suddenly turn black
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[psloo]

what should i do to resume the cameras? please advise. thanks

[Christine_ASUS]

Hi psloo
Sincerely apologize for any inconvenience caused. Does the issue appear on the stock camera and Instagram as well?
We suggest that you try clearing cache & storage of Camera (long press "Camera">App Info>Storage & memory>Clear cache/Clear storage), and try to re-install Instagram and check again.
If the situation remain the same, please please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/