Why my Zenfone max plus andoesn't dectect micro sd card and usb and pc

[pubgowen123]

Frequency of Occurrence: always
Firmware/APP Version: Andriod pie
RAM: 4G
ZF Model: ZB570TL
Rooted: No
APP Name:

Helpp please i cant transfer ant files that in my computer to my cellphone since i upgraded my phone to android pie

[Y_ASUS]

Hi pubgowen123, Once you connect your phone to your computer, please tap USB options in the notification panel, and select "File transfer". If the problem still appears, please provide your firmware version: Settings > System > About phone > Build number Could you help us confirm your ZenFone model? Please show us the error screenshot. Thank you 🙂