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Why My Device Is Not Play Protect Certified ?

Luvgya
Rising Star I
I am facing this issue from few days
It is saying that your device is not play protect certified .
I am unable to install Netflix on it ??
My device is asus max m2 and i am on latest pie based version .78
screenshot-20201224-223610.png

3 REPLIES 3

Aryan202
Community Legend I
Luvgya

I am facing this issue from few days

It is saying that your device is not play protect certified .

I am unable to install Netflix on it ??

My device is asus max m2 and i am on latest pie based version .78

screenshot-20201224-223610.png


Why My Device Is Not Play Protect Certified ?
Try clearing app data and cache of playstore

Luvgya
Rising Star I
I have done that but this issue remains same. 😭

victor010
Zen Master III
Hi, kindly follow the below steps:
Clear system cache.
Clear google updates, app cache and app storage.
If still you face the issue factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/