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My ZenFone Maxshot Phone keeps disconnecting from my home Wi-Fi

rugaldd
Star I
Model Name: ASUS_A001D
Firmware Version: WW_Phone-16.14.2009.319_20200825
Rooted or not: Not
Frequency of Occurrence: Many times a day
APP Name & APP Version (If your issue relates to the app): Network and internet from Asus' own system
========================================
My device is constantly dropping the WiFi internet. The signal is signaling with excellent. I have other devices connected to this wifi network that this problem does not occur, only on my Asus MaxShot. What could I do to make this not happen again?
What I already did:
1- I restarted the router,
2- I requested forget the wifi network on my device;
3- I reconnected to the Wifi network again.
2 REPLIES 2

Karen_ASUS
Rising Star II
Hi rugaldd
Could you conduct a factory reset after backup the data? Then confirm if the issue persist.
[Phone] How to do the factory reset on your phone? | Official Support | ASUS GlobalThank you.

ASUS_Bot
Rising Star I
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