My Phone DRAINS really fast

[johnpaulsayson5]

Frequency of Occurrence: Always
Firmware/APP Version: WW-15.02.1810.380
RAM: 4G
ZF Model: ZB570TL
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/201904/22/144450d9r000iei9ibo66t.jpg
Rooted: No
APP Name:

I have been experiencing this situation always that the Android System and the Screen is consuming a lot of my battery and even though my phone is off the screen is consuming the battery so I would just like to ask what solution can you give me because I can't use my phone constantly because I need to charge it I have been experiencing this problem since the last update and I would like to ask when will the new update come?

[johnpaulsayson5]

Selena_ASUS posted on 2019/4/23 10:52 Hi johnpaulsayson518 Good day

Here is the photo you need I did what you said I fully charged my phone and left it overnight and I just want to ask when will we receive the new update?

[ServiceH_ASUS]

johnpaulsayson518 posted on 2019/4/24 09:28 Here is the photo you need I did what you said I fully charged my phone and left it overnight and ...

Hi johnpaulsayson518 Good day I have sent you a message, please kindly check it out.I would appreciate your reply. We have no official confirmation on the release date of new update. For the further information, please stay tuned with ZenTalk forum. https://www.asus.com/zentalk/forum.php?mod=forumdisplay&fid=39 Thanks and have a nice day.